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TERMS AND CONDITIONS OF RENTAL PROINCA S.A.


IMPORTANT INFORMATION ABOUT THE AVAILABILITY OF OUR FLATS


The results of apartment and studio searches on this website do not guarantee their immediate availability. You can check availability one month in advance through this website by:

  • Filling out the availability request form you’ll find on the information sheet for each flat.
  • Calling TEL. +34 915 719 344.
  • Sending an e-mail to [email protected].

PHOTOGRAPHS OF THE FLATS


At PROINCA we offer a wide selection of flats, but not all of them have been photographed. The photos shown on this website may not exactly match the apartment or studio you request availability for and may later reserve and rent. If you wish, you can request photos of the flat you’re interested in and we will try to send them to you.


RESERVATION


Once PROINCA has confirmed the availability of the studio or apartment for the dates you requested, you can secure your booking by making a payment of €300 as a reservation fee.


The reservation is only considered confirmed after payment of €300 and written acceptance by PROINCA.


At the time of signing the contract, the €300 you paid as a reservation will be deducted from the first monthly rent plus the security deposit.


Once the reservation fee has been paid, it will only be refunded to you if the documentation you present to prove your solvency is not approved by PROINCA. After this refund, the reservation of the studio or apartment will no longer be valid.


If, after paying the €300 reservation fee, you wish to make any changes — whether to the rental period, the reserved flat, or any other aspect — PROINCA will try to adapt to your request whenever possible. However, if you decide to cancel the reservation for any reason, you will lose the €300 reservation fee, and no refund will apply.


DOCUMENTATION REQUIRED TO FINALISE THE RENTAL


To rent a property with PROINCA you must provide the following documentation. This information is necessary to confirm the identity, solvency, and contractual capacity of applicants, and to properly evaluate each case.

  1. If you are a private individual:
    • Last 3 payslips.
    • Employment contract.
    • Valid ID card or passport.
  2. If the tenant is a company:
    • Corporate income tax return.
    • Articles of incorporation.
    • Tax ID (CIF).
    • ID card and power of attorney to sign rental contracts.
  3. If you are self-employed:
    • Income tax return.
    • Valid ID card or passport.
  4. 4. If a guarantor is required:
    • In cases where the documentation provided by the tenant is not sufficient to prove solvency, PROINCA may request the addition of a personal guarantor.
    • The guarantor will be jointly liable for all obligations arising from the rental contract and must provide the same documentation required of the tenant to prove identity, financial capacity, and solvency.
    • The guarantor must also sign the rental contract.
    • A bank guarantee will not be required.

Submitting documentation does not imply automatic acceptance of the rental application. PROINCA reserves the right of admission and selection of tenants based on solvency, suitability, and compliance with established requirements, always within the legal framework.


PRICES


All prices on this website are in euros (€).


  1. Rental prices for periods of 12 months or more:

    The monthly rental prices shown on our website apply to periods of 12 months or more. These prices do not include water and energy costs. If you wish to terminate the contract before the end of the 12 months, you must pay a 15%, 25%, or 45% penalty on the monthly rents accrued until the date of termination, as specified in points 4, 3 and 2 below.

  2. Rental prices for periods of 1 to less than 3 months:

    For rental periods of 1 to less than 3 months, the monthly rental price and kitchenware service will increase by 45% above the standard rate and will include water and energy costs.

  3. Rental prices for periods of 3 to less than 6 months:

    For rental periods of 3 to less than 6 months, the monthly rental price will increase by 25% above the standard rate and will not include water and energy costs.

  4. Rental prices for periods of 6 to less than 12 months:

    For rental periods of 6 to less than 12 months, the monthly rental price and kitchenware service will increase by 15% above the standard rate and will not include water and energy costs.


PROMOTIONS


PROINCA may carry out occasional promotions and publish them on this website. The conditions of each promotion will be stated in writing on the information sheet of each flat under the title “Promotion”. Once the promotion period has ended, it will be removed from the website.

If you have any questions, we recommend you contact us to clarify the conditions of any promotion. You can call TEL. +34 915 719 344 or send an e-mail to [email protected].


OPTIONAL SERVICES FOR OUR TENANTS


The following optional services are not included in the monthly rental price:


  • Rental of kitchenware for studios and 1-bedroom apartments: €80/month.
  • Rental of kitchenware for 2- and 3-bedroom apartments: €100/month.
  • Rental of kitchenware for 4-bedroom apartments: €150/month.
  • Parking: €90/month (special price valid only for our flat tenants).
  • Parking and storage: €160/month (special price valid only for our flat tenants at the Proinca Moncloa building).
  • Wi-Fi: €15/month + VAT (in all buildings except Dulcinea 25, 35 and 39, Agustín Calvo and Conde Peñalver).
  • Ironing service: €12/hour + VAT.
  • Cleaning service: €12/hour + VAT.
  • Cleaning service: €145/month (3h/week). VAT included.

SECURITY DEPOSIT


At the time of signing the contract, you must pay one month’s rent as a legal security deposit, in accordance with the Urban Rental Law. This deposit will be lodged by us with the Instituto de la Vivienda de Madrid (IVIMA), in compliance with current regulations.


Once the contract ends, we will return the deposit after checking the condition of the flat and deducting, if necessary, any amounts to cover damages or unpaid rent that you are responsible for.


PAYMENTS


Once the contract is signed, you must pay the first month’s rent plus the security deposit. The €300 reservation fee you paid will be deducted from this amount.


Subsequent rents must be paid in advance during the first seven days of each month, and payments will be made exclusively by direct debit from the account you provided. It is your responsibility to ensure that the account has sufficient funds on the debit dates; in case of returned payments due to tenant-related issues, the corresponding bank charges will apply.


CLEANING


Before your arrival, the flat will have been cleaned. At the end of your stay, you must return the flat in the same state of cleanliness and order as when you entered. Otherwise, the necessary cleaning hours will be deducted from your deposit, charged at €12/hour + VAT.


SUBJECTIVE NOVATION


In the case of a shared flat rented by several tenants, one of the tenants may transfer their entire position as tenant to another person, always with the express authorisation of PROINCA and by signing an annex to the rental contract. This transfer may result in a rent update based on the current rates at the time of novation.


OTHER RULES


  1. To ensure a pleasant stay for all our tenants in Madrid, the total number of occupants in the flat may not exceed the number of sleeping places indicated on the information sheet for each studio or apartment.
  2. Terraces and windows may not be used for storing any objects, or for hanging clothes that may alter the harmony of the building’s interior or exterior façade.
  3. Pets are allowed provided they comply with municipal regulations and community rules, and as long as they do not cause a nuisance to other tenants or damage to the flat or common areas of the building.
  4. You must maintain respectful behaviour inside the property, avoiding noise, parties, or other disruptive activities that may disturb the neighbours’ peace and quiet.

RENTAL OF PARKING SPACES AND STORAGE ROOMS FOR NON-RESIDENTS IN PROINCA FLATS


  1. Parking space in the following buildings: €130/month VAT included
    • Proinca Infanta Mercedes 5.
    • Proinca Lérida 8-10.
    • Proinca Dulcinea 25.
    • Proinca Dulcinea 35.
    • Proinca Dulcinea 39.
  2. Parking space in the following buildings: €110/month VAT included
    • Proinca Los Molinos 1.
    • Proinca Otamendi 1.
  3. Parking space in Proinca Moncloa building: €165/month VAT included

PREVALENCE CLAUSE


In case of discrepancy between these conditions and those stated in the rental contract, the conditions set out in the contract will prevail.


We recommend you consult the section How to Rent from Proinca

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