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Illustration of Proinca staff wearing masks.

Proinca. COVID prevention and safety protocol

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At Proinca we have adapted our COVID prevention and safety protocol to the new normal. From responsibility, and for the good of all, we continue with some measures to ensure the safety and welfare of residents and employees.


Image of Proinca's welcome poster.

Our offices are once again open to customers and residents for face-to-face transactions. The use of masks indoors is no longer necessary, in case you have symptoms we ask you to use them in offices and common indoor areas. If you are positive, even if you do not have symptoms, for the good of all, please make your inquiries by phone or email.

Extraordinary hygiene and safety measures:

In our offices we have implemented hygiene and safety measures to minimize the risks of the spread of COVID-19.

Icon of a fir tree representing the ventilation, cleaning and disinfection measures of the Proinca COVID-19 prevention and safety protocol. Constant ventilation, cleaning and disinfection
Two-person icon representing the internal organisation to ensure the security measures of the Proinca COVID-19 protocol. Internal organization to guarantee security measures
Anti-contagion protection screens icon of Proinca's COVID-19 prevention and safety protocol. We have anti-contagion protection screens
Close-up of cleaning products used by Proinca's building maintenance and cleaning staff.


We continue to take daily cleaning measures to the utmost. Our maintenance team uses gloves, disinfectant gel, bleach and non-abrasive substances in the most sensitive areas: portal access door, elevator keypads, doorbells, intercoms and stair handrails.


Image showing the need to maintain a distance of 2 metres between people passing through the common areas of the Proinca building

It is recommended that a prudent distance be maintained between all persons passing through the interior common areas, especially at the entrance and stairways.

Close-up of a elevator access door to introduce that lift use is a risk situation during the COVID-19 pandemic.

The normalized use of elevators is reestablished, prioritizing their use by senior citizens and people with health or mobility problems.

Close-up of the garden of a Proinca building to introduce the recommendation to follow hygiene rules and distances in outdoor common areas.

Use outdoor common areas following the hygiene rules and recommended distances, prioritizing access to the personnel in charge of maintenance and cleaning.

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